Question and answer

This helps households document appliances, systems, and upkeep.

Frequently asked questionsGuidance for owners, returning listings, and maintenance-minded buyers.

What does Expired Home Survey actually collect?

We collect structured notes on kitchen and laundry appliances, HVAC equipment, water heaters, electrical panels, plumbing symptoms, roof and gutter care, and the maintenance calendar the household already follows. The goal is a readable file, not a legal warranty.

Is this the same as a Texas or ASHI home inspection?

No. A licensed inspector performs a contracted inspection with standards of practice. Our survey is an owner-driven questionnaire and package request that prepares you for that inspection or for a relisting conversation with an agent.

Why focus on expired listings?

Homes that expire often failed on price, condition uncertainty, or both. Buyers remember unanswered questions about the furnace age or a noisy dishwasher. Publishing a maintenance survey on the next listing reduces repeat objections.

Which appliance brands are typical in U.S. surveys?

We regularly see Whirlpool, GE, Samsung, LG, Bosch, KitchenAid, Maytag, Rheem, Trane, Carrier, A.O. Smith, and Bradford White. Model and serial plates matter more than brand prestige because they reveal age and recall status.

How should I prepare before filling the wizard?

Open the refrigerator kick-plate, range, dishwasher, washer, dryer, furnace, air handler, and water heater long enough to photograph data plates. Note the last HVAC service, filter size, and any plumber or electrician invoices from the past three years.

Do vacant homes need a different survey?

Vacant houses hide slow leaks, dead traps, and HVAC systems that have not run through a season. Mark occupancy as vacant in the wizard and mention winterization, dehumidifier use, and whether appliances were left plugged in.

Can I survey a condo or townhome?

Yes. Include what the unit owner actually maintains: in-unit HVAC, water heater, appliances, and electrical panel. Association-managed roofs, boilers, or chillers should be noted as HOA responsibilities rather than guessed.

How does the client-side cart work?

Packages you add are stored in your browser only. There is no payment processing. After checkout validation, you see a confirmation that your order was processed and that a representative will contact you. Clearing the browser storage clears the cart.

What is included in an Appliance Health Survey?

It focuses on cooktops, ovens, refrigeration, dishwashing, laundry, disposals, and built-in microwaves: function, age band, noise, leaks, and whether the item conveys. It does not open sealed refrigerant circuits or perform amperage tests.

What about HVAC and plumbing packages?

The HVAC package asks about furnaces, heat pumps, condensers, filters, thermostats, and last professional service. The plumbing package covers supply leaks, water heater type, drainage speed, and visible corrosion. Electrical safety covers panel labeling, GFCI/AFCI awareness, and flickering loads.

Will you call or visit my house automatically?

No visit is scheduled by the website. After a validated cart checkout or contact form, a representative may follow up by email using the address you typed. We do not publish phone numbers or street addresses on this site.

How do climate zones change maintenance notes?

Northeast and Midwest homes need freeze, sump, and boiler context. Southern and desert homes need condenser, attic, and cooling-load notes. Coastal properties should mention salt air on outdoor equipment and humidity in crawl spaces.

Can I unsubscribe from email updates?

Yes. Use the Unsubscribe page in the footer, enter the same email you used to subscribe, and confirm. Preference changes are recorded on your device for this static site; a representative will honor the request when they follow up.

Who should not rely on this survey alone?

Anyone making a purchase decision, pricing a rebuild, or investigating a suspected gas leak, electrical burning smell, or structural movement should stop and hire licensed local professionals. Our forms organize information; they do not certify safety.